Welcome to FADA Online Resources

Upcoming LIVE Webinars

After registering for a live event you will receive an email from messenger@webex.com within one business day. This email will contain log in instructions for the event.

Online Registration Closes at 12:45pm EST the day of the event.
If you wish to register after that time please call customer support - 1-800-321-5312.

Recordings will be available 7 days after the event has aired.

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  1. WFB4 | Live February 23 | Sandi Jerome: Your DMS- Convert to Another or Accept What You Have

    WFB4 | Live February 23 | Sandi Jerome: Your DMS- Convert to Another or Accept What You Have

    Regular Price: $298.00

    Special Discount Price: $149.00

    Live Webinar! Thursday February 23 at 1pm Eastern and 10am Pacific Presenter: Sandi Jerome

    Take the inertia and fear out of the equation when deciding whether or not to switch DMS providers. Sandi's step-by-step process and checklist.

    A step-by-step plan: This Webinar will feature long-time DMS guru, Sandi Jerome with her new ideas to not only surviving a DMS conversion, but making the process easier for all those involved. Even if it has been years since your last conversion, or years before your next , these tips will help you avoid future pain of switching systems or even sticking with what you have. She will take you step-by-step through the process from deciding if you really should change systems to picking the one best for your dealership. Sandi will discuss protecting your DMS database and picking the best date for the conversion. Finally she’ll provide a checklist to make sure nothing is forgotten – by you or the DMS provider. Visit with Sandi via this Webinar and avoid days and years of pain later on! Learn More
  2. WFC1 | Live March 1 | Jason Ezell: How to Use Active Online Car Shopper Data to Grab More Sales

    WFC1 | Live March 1 | Jason Ezell: How to Use Active Online Car Shopper Data to Grab More Sales

    Regular Price: $298.00

    Special Discount Price: $149.00

    Live Webinar! Thursday March 1 at 1pm Eastern and 10am Pacific
    Presenter: Jason Ezell, Online Predictive Analysis

    Listen in as Jason tells you how you can read your prospective customer's "online bread crumbs." If you don't your competitors will!

    Everyone knows that today's car shopper starts the process online way before they call or visit a dealership. With each click, search, and submission, these car shoppers leave behind valuable and insightful data and statistics about their habits, interests, and future behaviors. This data, when collected, aggregated, and analyzed, provides important information regarding online purchasing behavior and activity.

    Join DealersEdge and Jason Ezell, co-founder of Dataium, on March 1, 2012 for an illuminating Webinar on what Dataium has learned about car shoppers over the past six months and how car dealers can become much more effective in their outreach to these prospective car buyers.

    You will learn:
    How to tap data from dozens of automotive websites to create automated, actionable business rules for your CRM system
    How to read trail of crumbs left by "cookies" to track which Websites shoppers have visited
    How to reduce the cost of finding which customers in your database are "in the market" Learn More
  3. WFC2 | Live March 8 | Paul Potratz: Online Lead Generation - Tips for Improving Lead-Efficiency & Improving Your Aim

    WFC2 | Live March 8 | Paul Potratz: Online Lead Generation - Tips for Improving Lead-Efficiency & Improving Your Aim

    Regular Price: $298.00

    Special Discount Price: $149.00

    Live Webinar! Thursday March 8 at 1pm Eastern and 10am Pacific
    Presenter: Paul Potratz

    Paul offers Free Tips for improving the Conversion Rates from your dealership's websites with free tools and tactics!

    Some dealers still spend a lot of money for a steady stream of leads provided by third-party lead generators. And more money spent does not necessarily result in more sales. There is a better way to improve lead-efficiency at your website and to improve how your online marketing targets highly-likely prospects.

    Paul Potratz will discuss with you Free tools and tactics that can improve the productivity and efficiency of the leads you can and should be generating from your dealerships website. In this webinar you will be taken through a process for developing re-targeting and pay-per-click campaigns for your dealership website and mobile website too.

    You will learn:
    How to build conversion pages for specific offers and increase your sales and service leads 20, 40 or even 100% without hiring a vendor.
    How to measure the effectiveness of your conversion pages
    How to increase the leads by using special tools that Google provides free of charge.
    How to keep your online visitors engaged even after they leave your website Learn More
  4. WFC3 | Live March 15 | Richard Owen: How to Evaluate Parts Department Performance - A Consultant's View

    WFC3 | Live March 15 | Richard Owen: How to Evaluate Parts Department Performance - A Consultant's View

    Regular Price: $298.00

    Special Discount Price: $149.00

    Live Webinar! Thursday March 15 at 1pm Eastern and 10am Pacific
    Presenter: Richard Owen

    How GMs and Parts Managers alike can dissect the Parts Dept performance to find areas and strategies for improvement.

    As dealership fixed operations expert Richard sees it, dealership general managers tend to know only two numbers about the parts department - the gross turn ratio and month’s supply. And those two numbers are misleading. What dealers and general managers don't know is the real efficiency of their parts operations. Both GMs and Parts Mgrs need to know things like the level of NS parts and the gross profit margin by sales type. Dealers especially need to focus on the concept of "true inventory turns." None of these figures will be found on the dealership operating report.

    You will learn:
    How to reconcile the general ledger parts inventory to the shelf count
    What it means when NS or "watch" parts have an on-hand value
    What your parts department's true selling margins are
    The crucial difference between technical and calculated obsolescence
    How to calculate and interpret inventory efficiency
    The correlation of parts dept and service dept efficiency Learn More
  5. WFC4 | Live March 22 | Rick Knight: How to Measure Then Improve Your Customer Retention Performance

    WFC4 | Live March 22 | Rick Knight: How to Measure Then Improve Your Customer Retention Performance

    Regular Price: $298.00

    Special Discount Price: $149.00

    Live Webinar! Thursday March 22 at 1pm Eastern and 10am Pacific
    Presenter: Rick Knight, President, Performance Administration Corp.

    How one dealer improved his first year customer retention from 20% to over 55%, resulting in record profit improvement.

    It is more true today than it ever has been: It's easier to keep the customers you already have than to go out and find new ones all the time. And to be sure, improving Customer Retention is one of those elusive goals in the car business. But it's no secret; if you can get your new and used car customers to use your service department, your chance of selling them their next new or used vehicle goes up dramatically right along with your profits on service sales. Rick Knight is a Customer Retention expert and will be with us to show you exactly how one dealer overcame a sub-par Customer Retention performance raising first-year retention from 20% to over 55%. Customer Retention; it's the gift that never stops giving!

    You will learn:
    How to accurately measure your past and current Customer Retention performance
    How to effectively convert your customers from the showroom to the service department
    How to create a consistent flow of future service appointments and keep them in the habit Learn More

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