Manuals & Books
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PSET Pay Plan Set: Fixed Ops and Sales/Admin
Regular Price: $298.00
Special Discount Price: $149.00
(Manual - Available in Downloadable .PDF or Hard Copy Format)
Introducing The Pay Plans Set. Simply the most complete resource of their kind. You'll find more than 200 pay plans in each book organized by job title and function. Each section comes with an analysis of that department's pay plans. At a glance you'll be able to see what works and what doesn't for dealerships across the country.
Considering the fact that payroll averages between 35% and 40% of your dealership's gross profits, you don't want to leave pay plans to chance.
These PAY PLAN guides are packed with practical ideas and insights...
* Find out what's working and what's not for dealerships (large and small) down the road and across the country.
* Discover proven methods to develop a "pay plan strategy" to meet your specific dealership goals.
* Build pay plans that carefully balance cost control and employee retention.
* Get the inside scoop from dealership compensation expert Mike Bowers. Mike offers a written analysis of each plan and points out its strengths and weaknesses.
* Control your biggest expense. Why not learn from the success - and mistakes - of others? The PAY PLAN guide is guaranteed to help you manage this cost in a way that makes sense for you.
* Reduce turnover. Experts estimate turnover costs your dealership around $7,000 per person. The right pay plans can make all the difference. Learn More -
PSER Pay Plans for the Fixed Operations Staff
Regular Price: $298.00
Special Discount Price: $149.00
(Manual - Available in Downloadable .PDF or Hard Copy Format)
The Pay Plans for Fixed Operations Staff manual brings you more than 200 actual dealership pay plans. You'll find out which plans work and which don't - and what you can do to compensate fairly in today's market.
The last time you were signing paychecks did you think,
"I've got to restructure some of these pay plans?"
You're not alone. Dealers everywhere are realizing it's time to get a handle on pay plans. After all, payroll averages between 35% and 40% of a dealership's gross profits. Unbalanced pay plans pose a serious threat to your bottom line.
That's why you're invited to try at NO RISK the new Pay Plans For Fixed Operations Staff. It's simply the most effective tool available to make the frustrating task of pay plan restructuring easier and more effective.
Try it RISK-FREE and Discover:
* What's working and what's not for dealerships (large and small) down the road and across the country.
* How to develop a "pay plan strategy" to meet your specific dealership goals.
* Proven techniques to build pay plans that carefully balance cost control and employee retention.
* How to include CSI improvement as part of your incentive system.
* And much more.
Learn More -
PSAL Pay Plans for the Sales and Administrative Staff
Regular Price: $298.00
Special Discount Price: $149.00
(Manual - Available in Downloadable .PDF or Hard Copy Format)
Find out how top dealerships structure sales & administrative pay plans that are fair, challenging and effective.
No subject seems to get the juices flowing like pay plans. Bring the topic up at a 20-group or dealership management meeting and you're sure to hear dozens of conflicting opinions on the best balance of base pay, commissions and bonuses.
It's a complicated issue that's been challenging dealership managers for decades. (And even after all that time, it isn't getting any easier.)
That's why I thought you'd like to know about PAY PLANS for the Sales & Administrative Staff. It's a must-have compilation of hundreds of actual pay plans and analysis of what works and what doesn't for dealerships across the country.
Considering the fact that payroll averages between 35% and 40% of your dealership's gross profits, you don't want to leave pay plans to chance. Request your copy of the Pay Plans guide RISK-FREE. Learn More -
BMSH Dealership Service Management - New Century - New Responsibilities - New Tools
Regular Price: $298.00
Special Discount Price: $149.00
113 essays on the changing role of dealership service managers and how to profit from the new realities of a rapidly changing dealership service market. . .
In many of today's dealership service departments, service managers are being called on to close the profit gap resulting from less than robust new vehicle sales.
Gone are the days when new car get-readies and warranty work could be counted on to keep your service writers and technicians busy all day.
Dealers are increasingly calling on their service managers to produce new ideas and solutions.
And many savvy service managers are learning and applying new management skills to achieve the goals sought by their dealers. This collection of 113 essays examines those solutions and how you can employ them in your service department.
This 180+ page manual provides 113 essays focused on new strategies that can help your service department transform itself to capture new business and new profits. Just take a quick look at the Table of Contents:
Chap. 1 - New Systems and New Technologies (21 essays)
Chap. 2 - Making Service More Customer Friendly (14 essays)
Chap. 3 - Command and Control - Managing People (30 essays)
Chap. 4 - Pay Plans - Motivating and Paying for Performance (14 essays)
Chap. 5 - The Service Manager as Business Analyst (22 essays)
Chap. 6 - Public Relations - Communicating Your Value Story (22 essays)
Learn More -
SE 5-Minute Guide to Sales Success Coaching
Regular Price: $298.00
Special Discount Price: $149.00
(Manual - Available in Downloadable .PDF or Hard Copy Format)
This new DealersEdge Manual is crammed full of articles addressing every correctable deficiency keeping your sales staff from success - addressed in a positive uplifting "you can do it" style. Every sales manager interested in continued sales staff improvement simply must own a copy
Each article is also contained on an accompanying CD in Word file format. Locate the article you wish to distribute - then print using your dealership letterhead for distribution. Allows you to recognize a showroom problem area and attack it quickly and efficiently. It simply could not be easier! Learn More -
SD Best Practices: How the Smartest Dealers Thrive in a Down Market
Regular Price: $298.00
Special Discount Price: $149.00
(Manual - Available in Downloadable .PDF or Hard Copy Format)
The retail auto business has been in a prolonged slump for most new car dealers, but while some continue to struggle - others learn to thrive by adapting to new strategies and marketing goals.
Cutting costs can be effective and is an important objective - but looking past what you can save - and on to what you can sell is the true measure of those who will win in 2007 and beyond.
Our editors have written about many of these dealers and their "out-of-the-box" thinking over the past several years and we have organized their efforts in this important new guide. Learn More -
BMPN DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game
Regular Price: $298.00
Special Discount Price: $149.00
(Manual - Available in Downloadable .PDF or Hard Copy Format)
DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game
Love 'em or hate 'em, numbers are a critical piece to the Parts management puzzle.
Simply put, numbers are your detailed score card of what you're doing right and what you're doing wrong. Master the numbers game and your Parts department will consistently deliver solid profits. Misunderstand or ignore the numbers and your department, and your job, are in serious jeopardy.
No matter where you are on the "numbers learning curve," you'll want to take a look at this just released guide — DealersEdge Benchmarks & Best Practices: Winning the Parts Management Numbers Game.
Discover practical ideas to help you:
• Fine tune your DMS to produce more accurate reports
• Spot profit opportunities in your financial statements
• Improve off-the-shelf fill rates and level of service
• Increase inventory turns and minimize obsolescense
• Maximi question inventory management quiz
• An exercise guaranteed to help you recapture lost sales postings
• The 12 most important aspects to parts department management from Lloyd Schiller
If you're not already convinced, consider this... If the guide helps you better understand even one or two key concepts of Parts management by the numbers then your investment will be returned many times over. Learn More -
BMPH Mastering New-Age Parts Department Management - Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century
Regular Price: $298.00
Special Discount Price: $149.00
Mastering New-Age
Parts Department Management
Chuck Hartlé's cutting edge solutions for better Parts Management in the 21st century
For the past decade we've had the pleasure of working with Chuck Hartlé, one of the most respected Parts experts in the business. As many of you know, Chuck is recognized as a founder of "new-age" Parts Management. His ideas go beyond traditional approaches to inventory control and focus on maximizing technology to improve Parts profits.
The DealersEdge editors recently sat down with Chuck and asked him 50 of the toughest questions facing today's Parts Manager. His answers are compiled in an all new resource I think you'll find useful.
A sneek peek at what you'll find in 120+ idea-packed pages:
• Inventory Management - It All Starts Here
• What should I really be looking at to measure parts department performance?
• Is there a point of diminishing return when trying to fine tune parts inventory?
• What's the perfect balance of "width" and "depths parts customers?
• What can I do to differentiate my wholesale business in a competitive market?
• Is there any way to turn parts delivery from a cost center into a revenue center?
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• Controllng Obsolescence & Excess Inventory
• What's the difference between excess and obsolete inventory?
• How to I get rid of excess inventory without crushing my bottom line?
• Can you give me a definition of "emergency" purchase that my staff will understand?
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• Nuts & Bolts - Chuck Hartlé on the Future of Dealership Parts Management
• Do traditional parts return methods make sense?
• How do I set up a bulk oil or tire program?
• What is "stock netting" and will it help profits?
Learn More -
BMPA DealersEdge Comprehensive Parts Department Answer-Guide: Practical Solutions to Today's Most Common Parts Department Challenges
Regular Price: $298.00
Special Discount Price: $149.00
from the editors of DealersEdge Parts Manager...
DealersEdge Comprehensive
Parts Department Answer-Guide:
Practical Solutions to Today's Most Common Parts Department Challenges
In one resource DealersEdge has combined the answers to nearly every common problem you're likely to encounter in a dealership Parts department. It's an all-in-one, quick answer book to the many challenges we face everyday. The big and small are all tackled in an easy-to-reference Q&A format that's guaranteed to save you time and headaches.
DealersEdge Comprehensive Parts Department Answer-Guide covers it all - from complex inventory control issues to even the most mundane aspects of the parts management, like pricing and controlling key-cutting services.
You'll also learn management techniques like:
• Building a system to help you write the perfect purchase order every time
• Managing people - dealing with late employees and other trouble-makers
• Inter-department turmoil - What to do when service starts taking parts off RO's
• How days supply can tell you a lot but still be leading you down the wrong path
• Putting an end to forced inventory because of special ordered parts
Learn More -
BMMN Professional Inventory Management
Regular Price: $298.00
Special Discount Price: $149.00
(Manual - Available in Downloadable .PDF or Hard Copy Format)
This latest publication by Mike Nicholes of Mike Nicholes Capital Management, Inc., contains the latest and most up-to-date guidelines and methodologies for helping the parts department fulfill its #1 mandate: Satisfying technician demand in the service department.
The Mike Nicholes name and Professional Inventory Management have been synonymous for over 30 years. This manual, is the "must have" guide for any auto dealership parts manager serious about maintaining and improving their inventory management skills.
Used in Mike's seminars, this manual (and its preceding edition) is valued by parts managers representing every manufacturer. And for anyone who has attended Mike's live seminar sessions, you know that this book is a valued resource, an important instructional, as well as a useful reference guide.
Simply an "essential tool" for all dealership parts managers! Mike is a genius of parts inventory management. He likes to say that it is not rocket science, but it does take knowledge and understanding - the knowledge and understanding that he communicates very clearly in this manual. Learn More